The Winter Protection Plan (WPP) protects both seniors and low-income customers from service disconnection and high energy bill payments during the winter months (Nov. 1 to March 31).
You qualify for the plan if you meet any of the following requirements:
- Are age 65 or older
- Receive Department of Health and Human Services cash or food assistance, or Medicaid
- Have a household income at or below 150 percent of federal poverty level guidelines
Eligible seniors participating in WPP are not required to make specific payments during the heating season.
Eligible low-income customers who participate in WPP need to make monthly payments equal to 7% of their estimated annual bill, November through March, to avoid service disconnection during that time.
At the end of the protection period, both low-income and seniors must pay off any money owed in installments between April and November.
For more information or to apply, call us:
800-450-7260
Income Guidelines (2022 - 2023)
| Number of Household Members |
150% of Poverty Guidelines Maximum Income |
| 1 |
$20,385 |
| 2 |
$27,465 |
| 3 |
$34,545 |
| 4 |
$41,625 |
| 5 |
$48,705 |
| 6 |
$55,785 |
| 7 |
$62,865 |
| 8 |
$69,945 |
| Add $7,080 for each additional household member. |
